![]() While many healthcare organizations still use traditional medical scribes who accompany the physician, some organizations now are employing virtual medical scribes who observe physicians remotely.Īlthough the cost benefits and flexible schedules of virtual medical scribes are attractive to many healthcare organizations, some may wonder whether such benefits are outweighed by the potential HIPAA and liability risks that might arise from granting a virtual scribe access to their patients’ EHR, which contains electronic Protected Health Information (ePHI). Traditionally, medical scribes would physically accompany physicians to their appointments to document the patient’s records. Using a medical scribe can significantly reduce the amount of time a physician spends documenting a patient’s electronic health record (EHR). Medical scribes are professionals who document patient encounters and physician dictation into a patient’s medical records. Consider conducting regular cybersecurity training for all medical scribes hired.Train all healthcare providers on how to use the medical scribes’ services effectively and appropriately.Ensure that your healthcare practice has an up-to-date Business Associate policy or consider implementing MagMutual’s sample policy.Healthcare organizations must know how to utilize them appropriately to minimize liability. Although virtual medical scribes offers healthcare providers many benefits, this shift comes with challenges and risks. This way, you can focus on your patients’ health, as well as your own.The push to develop electronic health records and more detailed patient documentation has led to the use of virtual medical scribes. Scribes can be a powerful tool to help reduce burnout, capture the full story and plan in the EHR for every patient, and elevate the entire practice workflow and patient experience. ![]() When do you want to review the notes? How many customizations will you require? How much time do you have to onboard a new scribe? You should also consider the parameters that will allow a scribe service to fit in with your workflow. How will a scribe affect your day, both at the office and at home? What are your goals for adopting a documentation solution? Some physicians you know may have freed up enough time to focus on improving their productivity or focusing on higher-level administrative tasks, like value-based care and population health strategies.Īssess your criteria for a scribe before hiring one. Ask about their benefits and drawbacks to understand how a scribe may affect your current workflow. The easiest way to get started is to talk to other physicians in a similar specialty who have scribes. While you may need to teach them your personal documentation preferences, you can feel comfortable knowing they are working with a well-trained scribe. Virtual scribes are well-acquainted with a variety of different EHRs and specialize in clinical documentation. Likewise, you can focus on your patients without needing to dictate anything to the scribe. Patients may feel more comfortable talking to you about their concerns. There are fewer distractions when the scribe is not in the room. This is especially beneficial for rural practices that do not have the infrastructure to support in-person, full-time medical scribes. Virtual scribes only need to be in the office when there is a patient in the room, which can help private practices cut down on administrative expenses. The company or partner that works with the practice can handle resourcing talent for the practice without physicians having to do any extra work. With companies that offer medical scribe services, you do not have to worry about hiring and training a replacement scribe if your scribe leaves. For some services, all you have to do is record the visit with your patient, send it to the scribe, and your note will be ready for review within 24 hours. Remote scribes can enter the details from a visit from outside your office without disturbing the privacy of the patient visit. Scribes can reduce physician burnout by taking on administrative tasks for physicians, improving job satisfaction by removing distractions, and enhancing productivity. However, remote medical scribes may ease administrative tasks and address widespread physician burnout. ![]() In fact, in a study of physician burnout, 75 percent of physicians who reported experiencing burnout identified the EHR as the primary contributing factor. Studies show that physicians spend up to four hours per day on EHR-related activities. It’s no secret that electronic health records (EHRs) have a common and unfortunate downside: physician burnout.
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